Comments on Rehab Or Die: Home Depot Atta's

My wife works part-time at the Home Depot and they...

2009-04-03T19:11:00.000-04:00

My wife works part-time at the Home Depot and they are really emphasizing customer service. They've realized that Lowes and Home Depot are the exact same store, plus or minus a few brands. They want to differentiate themselves through quality customer service to keep people coming back.

Gene,Every store is different. Also, there are alw...

2009-04-03T11:27:00.000-04:00

Gene,
Every store is different. Also, there are always some employees who are more knowledgeable and motivated than others.

Honestly, I don't like other stores nearly as much as Crescent Springs.

Nathan, I do remember reading your old blog. Hope all is well for you.

M

I LOVED the 'Depot (as I affectionatelly dubbed it...

2009-04-03T00:17:00.000-04:00

I LOVED the 'Depot (as I affectionatelly dubbed it) in Fargo. If you ever read my old houseblog, I ranted many times about how much I loved that place. There actually is one in Manhattan on 23rd street. I get little odds and ends there just because I like being in the store, browsing through house bits. It's weird to have the 'Depot without a parking lot in an urban setting. It is stacked up with three levels and has escalators. Not your average big box hardware store!

I'm glad to see someone else has the appreciation for the guys in Orange!

Overall, I've generally not been impressed with th...

2009-04-02T21:57:00.000-04:00

Overall, I've generally not been impressed with the expertise at the box stores (mostly Home Depot since there are a couple closer than any Lowe's). However, it has gotten a lot better over the last year.